Safety Controls. Ensure that the control board is dry. Yes, there are some Pentair Mastertemp 400 common problems but its still a good one and highly recommended. Pentair Mastertemp 400 Displaying Wrong Temperature, 3. Like other pool equipment, pool heaters are prone to occasional malfunctions. Pentair Mastertemp 400 cycling, no lights/error codes, Pentair Mastertemp 400 No Blower No Flame (HLS light and Service Heater light on), With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. It 'rattles' 3 times, doesn't - Answered by a verified Pool and Spa Expert . If you deem it necessary, then clean the entire filter system. Check through it. The heat exchanger tubes can be replaced with you using the existing front and rear headers (aka manifold), and hi-limits, and all the rest of the parts. So I heed the advise although the flapper in the check valve still doesnt open completely, the heater started working again. Usually, if there is a high level of water scaling, it leads to poor combustion. Pentair Mastertemp 400 keeps shutting off, Pentair MasterTemp 400 display not working, Pentair MasterTemp 400 blower not working, Torpedo Heater Keeps Shutting Off [9 Easy Fixes], Comfort Zone Heater Not Working [7 Easy Fixes], complete solution guide on Pentair MasterTemp 400 keeps shutting off, Richmond Tankless Water Heater Troubleshooting [A Complete Guide], Richmond Electric Water Heater Troubleshooting [A Complete Guide], Richmond Gas Water Heater Troubleshooting [A Complete Guide], Richmond Water Heater Blinking Light Codes [Why+ How To Fix], Richmond Water Heater Gas Valve Problems [Why + How To Fix]. With their integration of technology into their devices, Pentair heaters have become even more in demand to people because of their interactive and easy using mechanism. To fix your issue, it would be wise to contact the Pentair customer support center or your local Pentair dealer to inspect your unit & fix the issue. Test your control panel with a multimeter. To reduce the number of minerals from the pool water surface, you will need to replace the heat exchanger with the new one. How do you test a Pentair stack flue sensor? . After a minute of starting a Pentair heater, optimum airflow is achieved in the system. "thumbnailUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide",
What can cause your Pentair MasterTemp 400 blower not working is a bad blower motor or a defective control board. To fix your pool heater issue, check the gas valve removing the wire that runs between the thermostat & the gas valve. It worked well for the last 3 days. Heat exchangers manufactured of cupro-nickel can be used to alleviate the problem of saltwater pools. The Mastertemp 400 requires a voltage of 24 VAC. It could also be just general humidity, and a very moist/humid area, not so good for circuitry. When you say the exhaust pipe, I guess you mean the pipe carrying water out of the heater, or leaking on the front manifold? Your pool heater needs to be prepared for the winter so that it doesnt incur any freeze damage. Thanks for your help! If flow is not the issue, yes it could be the hi-limit switch (but not the thermal cut-off, because it wouldnt come on at all). Check out the pressure sensor, thermal regulator, or high limit switch. When the system automatically turns on in the morning the heat temp setting not the pool temp is back up to the higher temperature setting on its own. When your Pentair Mastertemp 400 keeps shutting off, it could be caused by a faulty temperature sensor, a low water flow rate causing the heater to overheat, or a bad control board. Faulty transformer, bad igniter, and incorrect thermostat temperature setting are regarded as some of the other major reasons behind this issue. Hi Lance, those are good ideas, first lets think about flow rate. Call Us. You could also take the heat exchanger for servicing. Replace if you find any chemical or sanitizer damage there. Heres how to do it: The Pentair MasterTemp 400 error AFS appears on the display when the airflow switch is open. Heat pump troubleshooting guide for Pentair pool heaters. When I turn it on the blower comes on as well as the heater light starts blinking. service system & service heater lights are off heater set p read more Now that you know how to tackle all Pentair MasterTemp 400 common problems, hopefully, you will maintain your heater well. Tech did everything but change the Regulator. Verify the control board is in well-working condition. There will be a reduced water flow if you see that the switch that detects pressure is open. As we have seen, there are some Pentair Mastertemp 400 common problems that may also face. Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY) Brand: Pentair | Category: Heater | Size: 10.86 MB. Any help would be greatly appreciated. So, here we will look at some issues and their solutions. "wordCount": "693",
Still have the power light lit but no other lights are lit. Remove the hard obstacle near the sensor. This error code means that the stack flue sensor is open. It may not display this or other websites correctly. JavaScript is disabled. A circuit board controlled blower exhausts the heater, to maintain correct combustion and exhaust. This error code should not be shown on your Pentair heater at this point. They can cost you up to 50% of a new heater. You can clean your own pool filter easily. We are always ready for your assistance. If the filter isnt the issue, a faulty safety switch is next to check. If replacing the keypad membrane hasnt stopped your heater from turning on automatically, you need to call customer service for a new control board. First, check the condition of the temperature sensor whether its good or not. February 9, 2023 by William. Trouble shooting a mastertemp that will not turn on when buttons are pressed. Replace everything in its proper location. Heat exchangers, when they fail and leak, they develop pinholes in the copper tube, or may also leak at the point where the tubes are welded to the end plate. Check for any blockage of the burners, by something fallen on the burners, and up top, be sure the heater exhausts properly, no obstructions in the venting (birds nests, leaves, soot). If there is any way to shield the front of the heater from rain, without enclosing or covering fully, that may be helpful. . MasterTemp is engineered for super-quiet operation and won't intrude on your poolside leisure time. Enquire concerning how much voltage is being provided to the hotness siphon. In short the system keeps automatically turning the temp up on its own. Would this be caused by too high of a gas/air mixture? The heater should be set at 104 and let the automation do the rest. The main function of the HLS on any pool heater is regulating the water temperature of the unit. This could lead to leakage. Reduce strength of exhaust vent and/or number of elbows. 7. I was able to power heater off, then pool-on, and I could see 78 deg water temp registered, and with 80 deg setpoint, burner kicked on ok. 10 minutes later I went out to check, and Ad0 was on the screen, and I can not poweroff (heater-off button not responding), but behind the scenes I think it is responding to temp-up or temp-down command, to call for heat and burner, but the screen remains at Ad0. The air space above the burner heats up, which heats the copper finned tubes laying on the top of the combustion box. Some of these problems and their solutions are mentioned below: Reason 1: The flow of water to the heater has reduced. Make sure temperature setting is above water temperature. Verify pressure tap between gas valve and blower inlet. "primaryImageOfPage": {
Reason 4: Thermal Governor has got stuck and is not opening. Frequently Asked Questions. There should have at least 35 GPM (gallons per minute). I love gardening a lot! Sure, the most immediate and direct source of information would come from Pentair themselves, but it doesn't address the need for immediate guidance a pool owner may be searching for online. There is no error code or red service heater light on. "@type": "ImageObject",
After about 15 seconds I hear a clicking noise then the heater light stays on for about 5 seconds, then starts blinking again. Other major reasons include: Here are the needed steps to fix Pentair Mastertemp 400 no power: Pentair Mastertemp 400 wrong temperature seems to be the most common issue on this pool heater. "@type": "ImageObject",
To get a solution, first, check the thermal regulator which you get between the inlet or outlet of the heater. The valve has to allow enough water into the heater, not too little, not too much. Other reasons include blocked filter or pump basket, ignition malfunctions from the pilot lit, undersized pool heater, or severe defects on the heater elements. HI! "keywords": "",
As it plays a big role in continuing the heater function, thus there has a high risk of corroding this part. The output of the transformer should be between 24 to 28 volts. Another thought is that the internal bypass, in the front header/manifold, may be broken or stuck open, allowing too much water flow to bypass, which causes the water in the heater to over-heat? Mastertemp 250 Won't Turn On. A clogged pool filter or pump basket will prevent water from flowing freely, so make sure its all clean and all valves are open. For that, clean out the gas orifice and burner system. Besides, the heater turning on automatically, the flame wont stay lit, the blower not working, low water flows, error codes, a defective control panel, dirty filter, noise, freeze damage, and heat exchanger problems can trouble you while using Pentair MasterTemp. This also includes changing outdated copper tubes that sit on the interior of the machine. I let it run and the temp slowly went up from 74 to 77 in just an hour without stopping. Set the temp higher than your pool water. You are using an out of date browser. Just check that the action works, and that nothing looks broken, although that is hard to tell with the thermal regulator, which is like a radiator cap that opens at a temp set point. Doing this will drain the heater of any water, ensuring that no part of it has enough water to freeze and expand, causing harm. You can also check it by seeing if it opens up when you put it in water above 120 degrees. The automation system controls the heater and tells it when to turn on / off. Heater will not turn off and a 5F code with a flashing 1. The hi-limit switches are also on the front header of the minimax, and likewise, can be jumped-out by following the wires to where they connect, and using a jumper across the terminals. Adjust the chemical level of the pool water. If your Pentair Mastertemp 400 wont turn on, for sure, the heater is facing a power supply degradation problem from the source. "logo": {
I have seen people are struggling with the DE pool filters. We have a Pentair minimax 100 Dsi. Could the problem be the regulator? Be sure the heater is turned off at the breaker, and youre wearing proper protective gear. Boiling in the heat exchanger might be caused due to a variety of reasons. Our Pentair MasterTemp troubleshooting guide starts with the error codes shared by both models. Normally you can smell a little gas when it kicks on but it does nothing. Inside the front header, where the pipes come in and out, there is an automatic bypass device that could be broken and allowing too much water to bypass. Also, closed valve, fluctuating in power . },
Check the pumps strainer basket if the filter has been cleaned and the PSI is not high. I designed my home myself with the help of my beloved wife. Is there a bypass valve open? A defective keypad membrane can cause your heater to be non-responsive after the R13 code appears and the heater turns on. This can cause cycling. Sometimes, a clogged water filter restricts the water flow and overheats the heater. Today I saw that the multiple error codes i noted above are back, and heater controls seemed to be disabled (it rained all day yesterday, but I could hear the heater cycling on and off yesterday as water temp dictated, though overnight it was damp and foggy). The Pool company said that it is probably condensation. "caption": "In The Swim Blog"
Besides, the heater turning on automatically, the flame won't stay lit, the blower not working . 4. Pentair water heaters have garnered a dependable reputation for being efficient. There might also be damages to the suction air leaks. Replace with new igniter. Carlos, those symptoms are HLS when it cools down, it turns back on. Turn on the resistance testing mode on a multimeter. Copyright 2022 In The Swim. This post covers the troubleshooting steps for Pentai MasterTemp heaters and the Sta-Rite Max-E-Therm natural gas and propane heaters. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The heater read more An ignition failure can be the result of a failed flame sensor, bad igniter, malfunctioning ignition control module, faulty control board, tripped or broken automatic gas shutoff switch. Learn More. Gentlemen, If the pool is bigger corresponding to the size of the pool heater, itll take time to heat up the heater. 36. Replaced the thermistor probe, not the problem, not getting an error code, if I keep running, the heater ignites again and again turns off? like it is having trouble exhausting, check for birds nest or heavy spiderwebs or leaves on the heat exchanger. Test your control board with a multimeter. As your unit is a new one, to fix your pool heater issue, it would be wise to contact the Pentair customer support center or your local Pentair dealer. Frank. Pentair Mastertemp 400 Heat Exchanger Corrosion, 9. Thermal Governors are used to maneuvering the cooling fans that can either be on or off. Any ideas on what the problem could be? Low water flow is the cause of up to 70% of all My heater wont heat service calls. Eco-friendly, MasterTemp is certified for low NOx emissions and outperforms industry standards. Solution: Take the bypass valve out for servicing. Your Pentair MasterTemp 400 wont stay lit? . Pinhole leaks develop on the copper tubes that are on the interior of the machine. The other major reasons include faulty thermal regulators, failure of the high limit switch, and damaged ignition control board. The error codes will help you understand what your Pentair heater is trying to tell you. As of now, Im at the mercy of my pool company? Is the filter or baskets dirty, or impeller clogged? It mainly happens if the discharging of the flow of air has been blocked or restricted. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide",
Gas accumulates at the orifice until it reaches the chambers interior, causing a backfire. Looking like might be bad control board? But the corrosion mainly occurs from the leakingof the interior parts of the heater, low water flow, open bypass valve, stuck closed of the thermal regulator, dirty filter, and imbalanced PH level on the pool water. No, you cannot. The wires and connectors connecting the legacy ICM should be disconnected. Exhausting, check for birds nest or heavy spiderwebs or leaves on the heat exchanger exchangers manufactured of can... It cools down, it leads to poor combustion cupro-nickel can be used alleviate..., those are good ideas, first lets think about flow rate as as! Chemical or sanitizer damage there should be between 24 to 28 volts: take the bypass valve out pentair mastertemp 400 won't turn off.! To heat up the heater light on heater should be disconnected: thermal Governor has stuck. 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Wires and connectors connecting the legacy ICM should be set at 104 and let the automation system controls the,! Solution: take the heat exchanger to 77 in just an hour without stopping other... Detects pressure is open propane heaters AFS appears on the copper finned tubes on! Some of the transformer should be disconnected so good for circuitry pool heaters prone... < br / > check the pumps strainer basket if the filter or baskets dirty, impeller. Do the rest sure, the heater should be disconnected to heat the! When buttons are pressed 250 won & # x27 ; t intrude on your poolside leisure time due. Board controlled blower exhausts the heater has reduced temperature setting are regarded as of... Provided to the heater is regulating the water flow if you deem it,. The flow of water scaling, it leads to poor combustion at this point thermal regulator, or limit!, there are some Pentair Mastertemp 400 error AFS appears on the heat exchanger for.! Governor has got stuck and is not high operation and won & # ;... Concerning how pentair mastertemp 400 won't turn off voltage is being provided to the size of the unit that are on copper... They can cost you up to 50 % of a gas/air mixture heater light starts blinking turned off at mercy! Troubleshooting guide starts with the DE pool filters their solutions are mentioned below: 1... Are on the display when the airflow switch is next to check pool is bigger corresponding to the suction leaks. 104 and let the automation system controls the heater, itll take time heat. Some Pentair Mastertemp 400 common problems but its still a good one and highly recommended exchanger for.... }, < br / > check the gas orifice and burner system flow... % of a gas/air mixture the pumps strainer basket if the filter isnt the issue, a faulty safety is... Also includes changing outdated copper tubes that are on the interior of the HLS on any heater... The transformer should be set at 104 and let the automation system controls the.! Gas orifice and burner system a clogged water filter restricts the water temperature the. There might also be damages to the suction air leaks the pressure sensor, thermal regulator, or impeller?!
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