Once we have a proper solution, we will contact you and attempt to correct the issue. Autopay will draft payment for your final bill. Can I keep making payments through Invoice Cloud, after the switch date? Instead many residents are confused and rightfully frustrated with the current setup and process. REPORT A PROBLEM. We accept cash, checks and credit cards. Please call Belmont Light’s customer service department at 617-993-2800. PN 8688 Light Bulb, 12 VAC 55 Watt. Supporting one customer portal will help reduce confusion for both customers and staff. We now have an online bank exchange with Mastercard. Twitch is the world's leading video platform and community for gamers. Many customers have been vocal about their horrible experience with the current setup. There are 41 public power utilities in Massachusetts, serving 400,000 homes, business, and community buildings. NOTE for iPad users: if you are accessing SmartHub with an iPad, you must download and use the app to access your account. DO NOT try to access SmartHub through the Safari browser as it cannot support the login. You can also mail payments to the address on the remittance portion of you bill . If you currently pay your Bill online via Invoice Cloud, you will have to start doing so on SmartHub. This is because the account(s) you are not seeing are not linked to your SmartHub profile. Belmont LED dental lights produce cool, natural light with high color rendering performance, for correct tooth shade matching and for differentiation of soft tissue. Use today’s date. Bills should be available the day after the bill is generated. Can I schedule a one-time payment in advance? This is a required field and will control when this address is changed in our billing software. This process is done manually in house. Why did we have two portals in the first place? The combination of price and quality makes Belmont a great value. Are you leaving on vacations and won’t be around to make a payment when your funds become available in your bank account? Please note: if you want all your accounts paperless, you have to select this option for each account. You will need your billing account number, the last name (or business name) on the account, and a valid email address. Belmont is geographically separated from the Geelong central business district by the Barwon River.The suburb is primarily residential, with some light industry along Barwon Heads Road. Wait, there are two customer portals right now? Customers can pay by bank account or with a Credit Card with this service. Happy New Year from Belmont Light! Your new account number is available at the top of your electric bill. You can sign up with either a bank account or a credit card. The map above displays any work, outages, or other events currently happening in Belmont. Eddie Q., Equipment Dealer. When filling out a check, please use Blue or Black ink. Does Belmont Light share any of my personal data with third parties? No. Yes, the current limit is $1,000. Post-switch, Belmont Light customers will only have to login to SmartHub to complete any of these activities. Belmont Light Customer Service representatives cannot accept credit cards in person or over the phone. Belmont Light Customer Service representatives cannot accept credit cards in person or over the phone. The functionality will not be available to customers before start of business on Monday the 9th. Yes. Can I add additional users to my account in SmartHub? View the profiles of people named Belmont Light. When you receive the email, click the login link and use the temporary password. It is best if customers try to add payment information Monday evening or Tuesday morning. There is also no grantee it wouldn’t just shift the issues we are experiencing today to a different part of the process. On this screen you can add an account by clicking the add account button. We made various attempts working with our vendors to improve the process, with little luck. I’ve installed equipment in hundreds of offices. With the peace of mind of our 5-year manufacturer’s warranty, you can rest assured that your Belmont equipment will allow you to work in confidence for years to come. Customer have the ability to view their account information and usage history. This may change in the future. This will allow customers to pay their invoice without signing into SmartHub. SmartHub is the product offered by our billing vendor NISC. The number is 833-890-7731. Will I be able to add my payment information to SmartHub at 12am on September 9th? Red indicates the highest usage for the range of days displayed, brown is the second highest, etc. I’d prefer not to sign up for SmartHub, can I still sign up for Autopay? In the future we are looking to build on current features we offer though SmartHub to provide residents with the best customer experience possible. Jason M., Dental Equipment Consultant. Change your password and choose Continue to access the SmartHub app. Check should not be written in red ink, pencil or crayon as they will be rejected from automated check processing machines used by banks. No, there is discount or credit offered for going paperless. From here they would click a payment link which would bring them to a 3rd party for just payment information. In order to use your credit card, you will either have to pay online via SmartHub, or over an IVR (Interactive Voice Response) at 833-890-7731. See more of Belmont Light on Facebook. Belmont Light has an entire suite of customer tools offered through SmartHub. This would require custom integration and be a much larger undertaking. Customer can sign up for SmartHub after they have received a copy of their first bill. We only provide information in accordance with Massachusetts Public Record Laws on public records request. We recognize numerous customers are constantly dealing with issues while trying to make payments online. Stepless light intensity can be adjusted to fit operatory ambient light conditions. If this is an EMERGENCY please call 617.993.2800—do not fill out form! Customers can view a copy of their bills on SmartHub, even if you are not signed up for paperless billing. The map above displays any work, outages, or other events currently happening in Belmont. Unfortunately, we had issues with the integration between Invoice Cloud and our billing software. Can I removed accounts linked to my profile on SmartHub? Depending on the type of issue you are experiencing, we may have to contact our vendor to resolve the problem. Please note, customer service does not accept credit card in person or over the phone. Click here for Belmont Light’s Twitter page. Belmont Light does the billing for the Water/Sewer department. SmartHub comes with built in functionality to accept payment that we are not currently using. The majority of major banks are part of this program. You will be prompted to enter your account number, last name, and email address. Click here for Belmont Light’s Facebook page. On this screen you can add an account by clicking the add account button.
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